Here you will find some frequently asked questions about our Aberystwyth Winterland.

do you have to pre-book tickets?

No - tickets can be bought at the gate. However, we do advise to pre-book in order to guarantee your preferred slot.

Can I change my tickets after I've booked?

Please call 0333 666 3366 to change the time/date of your booking.

is the ice rink include 'real' ice?

Yes - unlike many other rinks across the country who use plastic ice, our ice rink will include real ice, which will be frozen over the days leading up to December 8th.

will the ice rink be under cover?

Yes - the ice rink will be in a purpose built marquee.

what happens if the weather is bad?

Only in extreme circumstances will a session be cancelled. If that's the case, a full refund will be given.

will there be penguins available to help weak skaters?

Yes - however these are available to hire at an extra cost of £5 on the day only - they cannot be pre-booked. These are only available for children under 1.2m tall.

will there be additional activities?

Yes - there will be small fair ground rides for children, a bungee ride and food and drink stalls on site.

Can I book the rink for a private session?

Yes - groups are able to book the rink for a private session. Get in touch with us directly to discuss the options and prices.

Are there any special promotional offers within town during the period?

Yes - if you buy am ice skating ticket, you will be able to get many special discounts and offers in many of the town's businesses. Details to follow soon.

who is providing the ice rink?

In order to deliver a high quality, professional attraction, we are working in partnership with 11th Hour Events, who have vast experience in delivering major events across the country. They have successfully delivered Cardiff's Winter Wonderlanmd for several years.